Certified Rational Service Partner and Spare Parts Distributor Tel - 01925 417 594
serious about service
Warranty or out of warranty?
Your Rational combi steamer and vario cook centre are covered by 2 years warranty from date of installation. Should you ever encounter technical issues, our engineers can provide fast, efficient Rational Service assistance. Guaranteed supply of spare parts and a weekend call-out team included.
Once your unit is out of warranty we are still available to offer you unrivalled service levels.
We only fit genuine Rational spare parts. Electro/mechanical parts carry a 12 month warranty.
Full support and assistance from Rational UK. Free software updates if applicable on all breakdown visits Please contact our service department to book a site visit. Please have the serial number of the unit available when you call Tel - 01925 417 594
Expert Service
All our technicians are fully qualified and trained to work on Rational products.
We are rigorously audited and receive update training from the manufacturer once per year.
This includes inspecting of measuring equipment, ensure that we have an extensive supply of spare parts, and provide in-depth training to all service staff. Our technicians have over 66 years combined experience of working exclusively on Rational products....
Certified Rational Installations rational service
Optimal performance from day one, due to professional installation according to RATIONAL Service standards. Willow Catering Services offer transparent, pre-installation visits, fast and personalised installation solutions.
Areas covered
Willow Catering Services provide Rational service in the following areas, Cheshire, Merseyside, , Greater Manchester, Lancashire, North Wales, Shropshire, Cumbria, North Yorkshire, South Yorkshire Derbyshire, Staffordshire, Nottinghamshire, East Midlands, West Midlands, Leicestershire, Warwickshire Our Technicians are strategically placed around the country to ensure fast response times should you require a service call.
Benefits of using Willow Catering Services
- Our engineers use handheld digital technology
- Paperless job sheets
- Real time processing of engineers work sheets
- Real time reporting / invoicing
- Full digital history of site visits / unit history
- Support from Rational service UK and AG
- Operational safety and security every day
- Protection of your investment
- Measurably higher operational reliability
- Extended unit service life
- Predictable operating costs
Just a few of our partners
